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Platform Instruments
Strip it down to the essentials, and here’s what you get: Maestro’s AI and automation aren’t just improving tasks; they’re transforming every interaction your customer has with your brand. By converting your entire customer journey into digital blueprints, Maestro’s AI goes to work. It doesn’t just track; it analyzes every customer’s unique spot in their journey, pinpoints the precise engagement needed to boost their visits and wallet share, all while flawlessly upholding your brand’s promise.
Platform + User Management
Manage Your Digital Infrastructure
Brand Asset + Template Design
Control Your Visual Identity and Standards
Engagement + Execution
Interaction and Implementation Support
Evaluation + Analysis
Survey and Assess with Real-time Data
Platform Management
Here’s the bottom line: Rock-solid digital infrastructure management isn’t just important—it’s the backbone of winning customer strategy. It’s your foundation, letting you scale with your customers at every stage of their journey. Nail this, and your team’s armed to make razor-sharp, data-driven decisions that hit the mark, personalized for each customer.
Data Feeds
Streaming, delivering, and analyzing data.
Location Profile
Geographic information and characteristics.
User Management
Control and organize segregation of duties.
Consent as a Service
Consent management for compliance control.
Brand Asset + Template Design
Here’s the deal: Brand assets and template design aren’t just part of the game—they’re key players in crafting a unified, unforgettable visual identity for your brand. By dialing in these elements with precision, you build a rock-solid foundation. This isn’t just about consistency; it’s about empowering your team to deliver your message with punch, making a lasting impact across every medium and customer interaction.
Template Design and Management
Streamlining design processes effortlessly.
Social Media Review Requests
Request messaging feedback effectively.
Audience Development
Effectively targeting and engaging audiences.
Location Matrix
Manage working groups, asset versioning, and reporting.
Campaign Windows
Strategic campaign timeframes and deliveries.
Execution + Engagement
Here’s how it breaks down: Engagement and execution are the twin pillars of a killer strategy. First off, engagement isn’t just about touchpoints—it’s about forging real, meaningful connections that build trust and fan the flames of brand loyalty. Meanwhile, execution is where the rubber meets the road. It’s the art of transforming big ideas into real-world results, making sure your sharp strategies aren’t just plans but actual outcomes that keep customers coming back for more.
Brand Experience Automation
BluePrint Development and Campaign Blueprints.
Communication Fulfillment
Email, SMS, Direct Mail, and Social Media.
OnDemand Campaigns
Flexible, targeted marketing campaigns.
Message Center
Centralized communication hub.
Survey Manager
Gathering insights and collecting feedback.
Evaluation + Analysis
Here’s the drill: Evaluation and analysis aren’t just checkbox activities—they’re critical for measuring how your strategies actually stack up. These aren’t just processes; they’re your insight engines, powering up data-driven decisions that spark continuous improvement and drive real success.
Touchpoint Analysis and Activity
Interaction touchpoint assessment tools.
Recipient History and Archives
Tracking communication and archiving activity.
Contextual Benchmarks
Comparative insights with context.
Blueprint Analysis
Strategically plan, project, or process.
Survey Feedback
The most insightful feedback from surveys.
Maestro Functions
Here’s the reality: Nailing your brand promise means getting multiple marketing gears to mesh perfectly. But let’s face it, most brands are juggling a different vendor for each slice of the Maestro Platform, turning customer experiences into a hot mess. Enter Maestro’s Brand Experience Automation Platform—a one-stop powerhouse that cuts through tech clutter and packs everything your organization needs to deliver like the big leagues, think Amazon or Apple style. Now, there might be times when you need to stick with a few of your current vendors. Cool. Maestro’s platform is flexible enough to integrate your trusted partners, provided they meet our bar.
- Consent as a Service
- Email Promotions
- SMS Communications
- Landing Pages
- Review Management
- Net Promoter Scores
- Customer Surveys
- Secret Shopper Reimagined (AI)
- Task Assignment (AI)
- Enhance Customer Profiles
- Automated Customer Acquisition (AI)
- Real-Time In-Market Signals